Shipping Information

Processing & Handling

- Order Processing Time
Orders are typically processed within 15-40 business days Please note that processing. time may vary during peak seasons or for custom-made items.

- Delivery Times
Standard Shipping: Delivery typically takes

5-10 business days
after your order has been processed. White Glove Delivery**: For large furniture items, we offer white glove delivery , whichincludes in-home setup and removal of packaging materials. Delivery take 1-3 weeks, depending on your location.

-Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order's status via our website or the carrier’s site.

-Additional Information
Remote Locations: Delivery to remote or rural areas may take additional time. Apartment/Condo Deliveries: Please ensure that large items can fit through your building's doorways, staircases, and elevators. Failed Delivery Attempts: If a delivery is missed, our carrier may charge a re-delivery fee.

-Damaged or Missing Items
Please inspect your order upon delivery. If you notice any damage or missing parts, contact us within 48 hours with photos and details. We will work to
resolve the issue as quickly as possible.

Free shipping for any order eXceeding 50,000EGP